Who we supply
Trusted by 50+ independent retailers across Europe and beyond — from single-person shops to multi-brand stores.
We supply independent collector shops, online retailers, and scale-model specialists worldwide — from single-person operations to multi-brand stores with their own inventory. Models118 is an international shop, and our trade accounts are built for businesses that know the difference between a Minichamps 1:18 resin edition and a Norev budget cast, and who need a partner that stocks the right models rather than flipping whatever is trending.
We do not dropship. Every order ships from our own warehouse in Częstochowa, Poland, which means we can consolidate mixed shipments, hold stock for reorders, and answer availability questions the same day. If you run a shop that lives or dies on correct ETAs and boxed condition on arrival, we are built for you.
Brands & inventory
Our catalog is deep, current, and built on what collectors actually ask for by name — Minichamps, Norev, GT Spirit, AUTOart, IXO, OttOmobile, CMC, BBR, Kyosho, Almost Real, Spark and KK-Scale. Scales run the full collector spectrum, with 1:18 at the core (the reason the shop is called "118"), compact 1:43 for dense displays, and 1:12 for the showpieces. Diecast metal and resin are both well represented across price brackets, from accessible regular runs through to investment-grade limited editions.
Alongside new releases we run a serious secondary-market operation — pieces the manufacturer no longer produces and that only surface through specialist channels. For trade accounts this means first-pass access to pre-order allocations, limited runs negotiated directly with distributors, and the used catalog most wholesalers cannot touch.
Trade pricing & volumes
Trade pricing is wired into your account from day one — competitive, tiered, and applied automatically the moment you log in. No quote ping-pong for everyday orders, no portal hoops, no waiting on a fresh price list every time you reorder. Volume deals and bespoke allocations still come back within 24 hours when you need them.
We do not force minimums that punish smaller shops — starter volumes scale to your shop size, with price breaks that kick in naturally as your order cadence grows. Pre-order allocations from manufacturers come through in serious volume, but the genuinely strong releases still sell through fast — sometimes before the public list even opens. We flag allocation risk in your account so you never commit blind.
How it works
Onboarding is short on purpose. Four checkpoints, and you are buying.
Submit the form
Tell us about your shop, the brands and scales you move, and a rough monthly volume. Takes two minutes.
We call you back within 24 hours
Your account manager walks through your catalog needs, verifies your trade status, and answers the inevitable first-round questions.
Your trade account goes live
Trade pricing is applied automatically across the catalog, your dedicated account manager stays attached to your file, and pre-order allocations open up the moment they land with us.
Place your first order
We ship worldwide from Częstochowa within our standard transit windows, and your account stays active — reorder anytime without re-quoting.
Shipping & payment
Every order ships from Częstochowa under insured express service with live tracking from our warehouse to your door — we dispatch through UPS, FedEx and DHL, with the carrier and route confirmed upfront in your dispatch notification. Protective packing is the default: custom 5-layer cartons built specifically for scale models, packing foam inside that holds each piece in position, and reinforced outer boxes when the order ships on a pallet. Full value insurance is on every label we issue.
Payment runs on the same secure infrastructure as our retail checkout — major cards (Visa, Mastercard, American Express), mobile wallets (Apple Pay, Google Pay), pay-over-time (Klarna, AfterPay), regional methods (Alipay, Cash App), with PayPal and bank transfer also available for trade accounts. You see the final amount at checkout — trade pricing is already wired into your account, so there is no quote round-trip on existing pricing and no surprise at the last step. A 14-day return window applies across every market we ship to, and damage-in-transit replacements ship from us with no return required and no claims paperwork on your side.
FAQ
Do you ship worldwide?
Yes. We ship worldwide from Częstochowa, Poland via UPS, FedEx and DHL. The carrier and route are confirmed upfront in your dispatch notification, with duty handling addressed before the order ships for non-EU destinations.
What's the minimum order?
We do not publish a fixed minimum — starter volumes are tailored to your shop size and order cadence. Tell us roughly how many units per month you move and we come back with realistic tiers in your quote within 24 hours.
Can I see the catalogue before applying for a trade account?
Yes. The full live catalogue is on models118.com with public retail pricing visible — browse the manufacturers, scales and stock states freely. Trade pricing unlocks once your account is approved.
Do you offer exclusive distribution?
Exclusive distribution is not something we promise upfront, but for established trade accounts with consistent volumes we are open to discussing exclusivity on specific manufacturers or regions. That conversation starts after the first few orders clear.
How fast do you reply to inquiries?
Custom quotes come back within 24 hours on weekdays. Your named account manager handles the back-and-forth directly — no ticket queue, no generic support address.
How do you handle damaged or missing items?
Photograph the damage on receipt and email your account manager with the order reference. We send a replacement with your next outgoing pallet — no claim forms, no paperwork ping-pong. Missing items follow the same flow.
Do you provide marketing assets?
Yes. Trade accounts get access to high-resolution product photography, manufacturer copy where licensed, and advance notice on pre-order allocations. Dedicated marketing support for feature campaigns is discussed per-account.